Speaking during the protest, the union chairman, Comrade Ibrahim Mustapha, accused the management of the National Insurance Commission (NAICOM) of failing to honour existing agreements and directives from the Minister of Labour, despite several rounds of discussions.
He alleged that the refusal to implement agreed welfare and administrative reforms had eroded trust between staff and management, insisting that workers would continue to press for compliance with labour policies and fair treatment.
The union presented a wide-ranging 25-point demand list covering issues such as promotion delays, alleged selective implementation of policies, staff transfers, training opportunities, and welfare packages.
Key demands include the immediate promotion of eligible staff, fair and transparent recruitment and promotion processes, an end to what the union described as “vindictive transfers,” improved staff training opportunities, and equal application of workplace policies across all cadres.
The union also raised concerns over alleged preferential treatment in allowances and car grants, calling for equal distribution in line with prevailing market rates. It further demanded the implementation of monetisation policies, proper investigation into internal administrative processes, and staff inclusion in key institutional exercises.
Other issues highlighted include calls for improved working conditions in zonal offices, enhanced security at the headquarters following reported theft incidents, and payment of outstanding allowances and rent advances in line with conditions of service.
The union urged management to return to the negotiation table to resolve the disputes amicably, warning that members would not back down until their demands were addressed.
The protest reflects ongoing tensions between staff and management within the National Insurance Commission, as both parties are yet to reach a final resolution on the disputed issues.
The commission earlier said that it has continued to implement measures to improve working conditions and strengthen internal processes since the current leadership assumed office.
NAICOM has highlighted progress made in staff welfare, including training and capacity development, career growth opportunities, workplace improvements, and performance based advancement.
The commission emphasized that the staff should utilize established internal communication and dispute resolution channels, noting that constructive engagement remains key to maintaining stability and public confidence.
